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The Goldilocks Practice - Lesson 14 (Treating Everybody Differently)

 

 

Develop a new policy – a ‘Best Client’ policy.

Think about something that you can do for clients who fit in the A+ category. Think in terms of a "one-off" special event.

Alternatively, think about how you could give them priority booking times? A shorter wait time between booking and appointments? Do you go to them? 

 

 

 

 

 

 

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