-
"Buy One, Get One Free" - How does it work?
In order to benefit from the offer you need to place at least two courses in your cart and the cheaper of the two will then be discounted 100%.
The offer only applies to courses offered for sale on our website.
Any orders which include duplicate/multiple physical items will be shipped to the shipping address provided with the order.
If you wish to gift the second, free course to someone else, please send the full name and email address of the person you wish to gift the course to so that we can send them access information and add their details to our system so that they may take the exam.
Details should be sent to support@nielasher.com - please include your order number when emailing their details.
-
How many CEUs does a course have accreditation for?
-
Will the CEUs show on my certificate?
Yes! So long as you select the correct exam for the CEU accreditation you need. For example, if you need CEUs from the NCBTMB, make sure you select the NCBTMB version of the exam.
-
What do I receive with the Digital Edition of a course?
The digital edition of a course includes lifetime access to all of the course material via our virtual classroom (course text, video tutorials where applicable and online exam and certification). The course text may be downloaded and printed locally and in most cases the video material may be downloaded too. When the course is reviewed and upgraded, you will benefit from any updated or additional material as this will be available through the virtual classroom.
-
What do I receive with the Print Edition of a course?
The print edition of a course includes everything you receive with the digital edition and we will send you the main course text in print. We do not send DVDs of the video tutorials.
-
How do I get access to the digital edition of my course?
-
Course - How long does it take?
There is no time limit on the completion of any of our courses.
-
Where do I take my exam?
All exams can be found here. You can also find your exam in our Virtual Classroom when you are logged in to your course.
Choose the accreditation that you require and then select the course that you have completed. Click on the link to access the reflective learning exam. You will need your order number and email address used to order the course, to take an exam.
-
What is the pass mark for the exam?
The pass mark for every exam (unless stated otherwise) is 70%.
-
When do I get my certificate?
Upon successful completion of your exam, you will receive your results and certificate immediately. You may download and print your certificate locally.
-
What is a Customer Account used for?
Having a customer account will enable you to make future purchases more easily as it will retain your personal details (not payment details). It will also allow you to view any purchases you have made and retrieve the links to your course login information.
-
How do I create a Customer Account?
-
How do I sign in to my Customer Account?
-
How do I place an order in your store?
-
In what currency will I be charged for my order?
All orders are processed in US Dollars. You can check what the equivalent is in your local currency by clicking on our currency converter at the top right of your screen. If you view our prices in a different currency, you will still be charged in US Dollars at the time of ordering.
-
Will I be charged customs duties or import taxes?
You may be charged customs duties or import taxes on physical products which we ship to you. This will depend on the value of the product and destination. Free Gifts may also incur a charge.
-
Where can I find more information about NAT Membership?
You can find all the information you need by clicking here.
-
What is NAT Certification?
For more information about NAT certification, click here.
-
How do I accumulate NAT credits?
With every exam that you pass you accumulate NAT credits. You can find out more information about NAT certification, by clicking here.
-
How do I get an NAT presentation certificate?
If you have accumulated sufficient credits for NAT L1, L2, or L3 certification, you can apply here for your free NAT wall canvas.
We provide one free NAT wall canvas per customer - you may purchase additional ones by clicking here.
-
How can I download my free course badge(s)?
The NAT badges are useful to let your clients and prospective clients know about the continuing education you complete, and the learned skills that you may offer. You can download your free course completion badges here.
-
My order didn't arrive - what should I do?
-
I have lost my course access details - what should I do?
No problem. Simply email us here and we will resend your access details to you!
-
Where can I find my passcode?
-
Do you ship worldwide?
-
What is the Virtual Classroom?
Virtual Classroom is a new course format that is designed to be even easier to use. Course texts and video classes are accessed online through a single dashboard, so you can easily skip from class to class as you reference the texts, or just pop back anytime for a refresher!
You can find our virtual classroom here.
-
What is TherapyFinder.com?
TherapyFinder.com is the largest online directory of english language manual therapists. TherapyFinder.com is an official sponsor of Niel Asher Education and free listing is provided to all Niel Asher Education members.
To find out more about Niel Asher Education Membership plans click here, or visit www.TherapyFinder.com to list your practice.